At G12SPORTS, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information. By using our website, you agree to the practices described in this policy.

1. Business Information

• Business Name: G12SPORTS
• Location: Punalur, Kollam, Kerala, India
• Contact Information:
  • Email: ghandhimohan210@gmail.com
  • Phone: +91 90481 79328
  • Address: 295/5 building, Anchal Punalur Road, Tholicode Junction, Punalur, Kollam

2. Information We Collect

We collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and shipping address. This information is collected during the checkout process and is necessary for order processing and customer service.

• Payment Information: We process payments through Razorpay UPI and bank transfers. We do not store your payment information on our servers.

3. How We Collect Information

We collect personal information directly from you during the checkout process on our website. We may also collect data through cookies and similar technologies for analytics purposes.

4. Use of Information

The information we collect is used for the following purposes:

• Order Processing: To fulfill your orders and deliver products to your shipping address.
• Customer Service: To communicate with you regarding your orders, provide support, and respond to inquiries.
• Updates: To keep you informed about order status, promotions, and updates.
• Analytics: To analyze website traffic and user interactions to improve our services.

5. Sharing of Information

We may share your information with third parties only in the following circumstances:

• Shipping Partners: Your shipping address is shared with our courier partners to facilitate delivery.
• Analytics Providers: We may use your data for website traffic and user interaction analysis.

6. Security Measures

We prioritize the security of your information. Our website is SSL certified and operates on a secure server. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. User Rights

You have the following rights regarding your personal information:

• Access and Correction: You can access and edit your personal information at any time by logging into your account.
• Account Deletion: You can delete your account and all associated data whenever you choose.

8. Data Retention

We retain your data to ensure a seamless shopping experience. This allows you to make future purchases without re-entering your details. However, we do not retain the information of minors for more than one month.

9. Children’s Privacy

We do not intentionally collect or retain personal information from minors under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it within one month.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you are encouraged to review it periodically. Your continued use of our website following any changes indicates your acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: ghandhimohan210@gmail.com
• Phone: +91 90481 79328